Nate Brown : Officium Labs : Experts Not Agents - Redefining The People Who Work In CX
Jan 22, 2021
16:06
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Nate Brown is the Chief Experience Officer at Officium Labs and the co-founder of the CX community CX Accelerator. He is based in Nashville Tennessee.
In this episode, Nate talks about the people who work in CX. How do we fix the "minimum wage" reputation of CX and how do companies attract the best talent and start treating them like experts?
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