O11ycast Ep. #77, Observability 2.0 and Beyond with Jeremy Morrell
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Jan 15, 2025 Jeremy Morrell, a Principal Engineer at Cloudflare and former leader of the observability team at Heroku, shares his insights on OpenTelemetry and the evolving landscape of observability. He discusses the significance of standardization in engineering to optimize workflow. The conversation covers the importance of real-time data accessibility, structured logging, and the benefits of public writing for community knowledge sharing. Morrell emphasizes a culture of curiosity and safe experimentation for enhancing efficiency in software development.
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Heroku's Logging Limitations
- Jeremy Morrell couldn't answer basic user questions at Heroku due to limited logging.
- He demonstrated Honeycomb's value by showcasing faster query times compared to Heroku's system.
OpenTelemetry's Complexity
- OpenTelemetry's complexity stems from its broad scope, serving many different needs.
- This complexity is a cost of standardization, which ultimately leads to long-term payoff.
Levels of Standardization
- OpenTelemetry offers multiple levels of standards, including data models and naming conventions.
- Start with organizational-level standardization of log parameters and conventions.