The Zero100 Mailbag: Data, Agents, and Transforming Without Burning Out

The Zero100 mailbag is open – and the questions inside reveal what's really keeping supply chain leaders up at night. With a little help from our own agentic AI sorting system, Chief Content Officer Matt Davis, Principal, Research Jenna Fink, and VP, Research Geraint John tackle what they've been hearing from the community. How do you move logistics from dashboards to execution? How do you orchestrate multiple AI agents on the same process? And how do you transform operations when the same people driving change are also keeping everything from falling apart?

1. How to sell a data cleanup project (and the CPG that cut 192 hours of downtime) (02:12)
2. Why procurement is having its AI moment (05:37)
3. The transformation paradox: how do you change while keeping the wheels turning? (08:20)
4. Orchestration: Zero100's word of the year (12:05)
5. The visibility-to-execution gap (and why logistics is lagging) (16:26)
6. Getting agents to actually work together (20:37)