Sports Marketing Machine Podcast

152 - Why More Reach Didn’t Mean More Ticket Sales (And What Actually Fixes It)

10 snips
Feb 21, 2026
A team doubled social impressions and engagement but single-game ticket sales stayed flat. The show contrasts monetizing existing demand with strategies that actually multiply buyers. It explains a three-bucket ad framework, five growth layers like capture-before-conversion and game-two planning, and why timing ads to 24–48 hour buying windows unlocks real sales.
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ANECDOTE

Big Reach, Flat Ticket Sales

  • Jeremy Neisser describes a team that raised social reach from 7M to 12M impressions yet single-game ticket sales stayed flat.
  • He shows their ad spend returned 7–8x ROAS, proving the ads worked but sales didn't scale to new buyers.
INSIGHT

Awareness Is Not Enough

  • Awareness (impressions/reach) is top-of-funnel and insufficient alone to grow sales.
  • Jeremy emphasizes outcomes (ticket purchases) matter more than likes and impressions.
ADVICE

Use The Three Ad Buckets

  • Categorize every ad into one of three buckets: Audience Building, Buyer Warming, or Buyer Ready.
  • Use engagement/retargeting metrics for audience building, clicks for warming, and purchases for buyer-ready ads.
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