Coaching for Leaders From Command and Control to Serve and Support, with Marisol Bello
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Mar 13, 2026 
Marisol Bello, executive director and narrative strategist who leads the Housing Narrative Lab, uses storytelling and research to build support for housing solutions. She describes shifting leadership from command-and-control to serve-and-support. Short practices like pausing to breathe, asking questions, and clarifying roles reshape collaboration and culture.
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Pause Before You Speak
- Pause before speaking to shift from command and control to serving and supporting your team.
- Marisol used a visible post-it reading "stop, breathe, listen" to remind herself to pause before contributing in meetings.
Building A Roadmap While Hitting Clouds
- Marisol joined the Coaching for Leaders Academy because she lacked a leadership roadmap and mentor while building a new organization.
- She described the org as having "cleared 10,000 feet" with the seatbelt sign off but still "hitting clouds" and needing navigation help.
Start Small With New Leadership Habits
- Start leadership change with tiny, practical habits rather than aiming for perfection.
- The Academy pushed Marisol to pick one small practice she could do in five minutes, like strengthening a relationship with her deputy.