The Art of Giving Feedback with Lonnie Weaver-Johnson

In this episode of the Reluctant Agilist, Dave Prior and Lonnie Weaver-Johnson delve into the intricacies of giving and receiving feedback. They explore personal experiences, the importance of empathy, and various models for effective feedback. The conversation emphasizes the need for clarity, intent, and kindness in feedback delivery, while also addressing the challenges of navigating feedback in professional settings. Lonnie shares her insights from years of experience in performance reviews and coaching, highlighting the significance of understanding individual differences in feedback reception. Takeaways - Feedback is a gift, not a weapon. - Understanding the intent behind feedback is crucial. - Empathy plays a significant role in effective feedback. - Clarity in communication helps avoid misunderstandings. - Different people react to feedback in various ways. - Feedback should serve the recipient's growth. - Self-reflection is important after giving feedback. - Models like SBI (Situation, Behavior, Impact) can guide feedback delivery. - Creating a safe space for feedback encourages openness. - Feedback should be a two-way conversation. Chapters 00:00 Podcast Intro 02:31 The Importance of Giving Feedback 05:31 The Importance of Receiving Feedback 08:35 The Art of Giving Feedback 11:29 Navigating Feedback in Professional Settings 14:30 The Role of Choice in Feedback 17:34 Personal Reflections on Feedback 20:27 Feedback and Personal Growth 25:38 The Importance of Feedback and Follow-Up 34:10 Self-Reflection and Self-Feedback 37:11 Feedback Models and Their Effectiveness 45:11 Intent Behind Feedback and Its Impact Contacting Lonnie LinkedIn: https://www.linkedin.com/in/lonnieweaverjohnson/ Web: https://www.lonniewj.com/ Dave’s classes (CSM, CSPO, A-CSPO, PMP, PMI-ACP) https://www.eventbrite.com/cc/dave-prior-classes-4758623 Dave and Stuart’s Book No One Is Coming to Save You: Power-ups to help surf the chaos Amazon: https://tinyurl.com/ydvzx7ux Leanpub: https://leanpub.com/surfthechaos