The UX Level-Up

Episode 016 - OOUXing Healthcare with Imogen Levy

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Jun 24, 2021
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INSIGHT

Prioritize Attributes For Screen Readers

  • Prioritize attributes semantically for screen readers, not just visually.
  • Sophia recommends ordering attributes in the object map to match how a screen reader will read one item at a time, improving accessibility.
ADVICE

Tailor Your Pitch To Stakeholder Goals

  • Do build coalition by speaking stakeholders' language and focusing on the outcomes they care about.
  • Imogen tailored pitches to commercial leads with revenue metrics and to others with accessibility/legal arguments to win support at Moorfields.
ANECDOTE

I Repeated The Same Message 21 Times

  • Imogen repeatedly educates stakeholders and accepts she may need to repeat the message many times.
  • She cites hearing 'you need to hear it 21 times' and stays consistent with the same vision to gradually shift mindsets at Moorfields.
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