Federal HR Modernization: Mapping Chaos to Clarity

Today, we sat down with Charles Fiery from Excella to discuss the complexities of improving federal agency processes. He shared insights on the challenges of process discovery, change management, and data transformation.

It is always difficult to assess a large enterprise, whether public or private, to determine how to improve complex processes. One approach is to look at duplicative systems; the federal government provides a notable example.

The federal government has evolved into new agencies over the years. Because of technical and legal challenges, they have mostly remained siloed. As a result, we have human resource systems that do remarkably similar tasks.

A consolidation effort would reduce costs, improve speed, and assist in interagency collaboration. The OMB mandate requires agencies to integrate core HR functions while maintaining ancillary services like payroll and benefits.

The transition involves mapping current systems, identifying essential functions, and ensuring data compliance.

Current systems need to ensure the data they provide is accurate and error-free. Each agency has unique data, and structuring that data is important.

Visibility into system components is much more difficult. Connectors and integration are complicated by shadow IT and AI.

Charles Fiery concludes that although the transition is challenging, completing the necessary groundwork will lead to stable and compliant improvements in federal HR systems.

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