Turn on the Lights Podcast Beyond Compliance: Vivek Garg on Patient-Centered Quality and Real-Time Improvement
Jan 27, 2026
Vivek Garg, a physician and health care leader focused on primary care, value-based care, and measurement. He shares how personal experience and innovative “edge” roles shaped his drive for patient-centered improvement. Conversation covers NCQA’s role in standards and accreditation. Focuses on critiques of the bloated measurement system and the push for digital, interoperable metrics that deliver real-time, clinically meaningful results.
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Early Drives Into Medicine
- Vivek Garg described being pulled into medicine after witnessing suffering, including a college friend's drowning and volunteering in hospitals.
- Those early experiences pushed him toward a career combining science and service to help others.
Family Shaped Sensitivity To Suffering
- Vivek shared his family background with an immigrant physician father and a mother with undiagnosed bipolar disorder.
- Those personal dynamics made him sensitive to patients and families and motivated advocacy in healthcare.
Choosing Primary Care At One Medical
- Vivek recounted joining One Medical and surprising his traditional physician father by choosing primary care.
- He admired One Medical's operational and clinical commitment to a better primary care experience.