#161: Leader Communications - Part 5: Comms pet peeves (plus how to fix them) (ft. Prina Shah)

This is the grand finale of our five-part leadership series, and we’re finishing with honesty.

In this episode of Less Chatter, More Matter, we're once again joined by Prina Shah, host of Ways to Change the Workplace, to unpack the leadership communication habits that frustrate teams and quietly erode trust.

We explore the gap between broadcasting and true communication, the rise of professional ghosting, the myth that everything is urgent, and the impact of late-night pings on workplace culture. We even discuss jargon and passive voice, meeting overload, forwarding emails without framing, and the damage done when leaders fail to align their words and actions.

Throughout the conversation, we draw on behavioural science, change management and real-world corporate experience to explain why these patterns happen and how leaders can course-correct. Plus, we give you the lowdown on how they came to fruition to begin with.

Remembering that every behaviour sends a message showcases exactly why leadership communication isn’t just about what you say but what you reinforce through your actions every single day... so, use this episode to remember those actions can be fixed!

Listen in now.... and get in touch with your own pet peeves you want us to problem solve, too.

Links mentioned in this episode:

• Prina’s website
• Prina’s LinkedIn
• 90 minute Strategy Power Session
• Public workshops and training
• Less Chatter, More Matter - Mel’s book
• Template packs
• Change Isn't Hard! - Mel's book
• Sign up here to the fortnightly mail out of free resources!

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