PRODUCTEA with Leah, Growth & Senior Leadership

85: Wes Kao - Strategies for communicating with leaders

75 snips
Nov 24, 2024
Wes Kao, the co-founder of Maven and expert in executive communication, shares valuable insights on effectively communicating with leaders. He emphasizes the importance of building credibility and reducing cognitive load in discussions. Kao advocates for celebrating good decision-making processes rather than just outcomes and highlights the need for proactive communication to minimize surprises. With practical strategies for framing conversations and aligning proposals with leaders' priorities, he shows how to make collaboration more effective in the workplace.
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ADVICE

Respect Executive Bandwidth

  • Get to your point quickly when communicating with executives; they're impatient.
  • Frame your message upfront, offer elaboration, and be concise.
ADVICE

Reduce Cognitive Load

  • Assume your audience is context-switching and multitasking in meetings.
  • Be explicit, frame your message upfront, and reduce cognitive load.
ADVICE

Frontload Key Information

  • In presentations, prioritize key information at the beginning due to time and attention constraints.
  • This ensures important points are addressed even if the discussion gets derailed.
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