Gabfocus Self Storage Podcast

Storage Academy, The Show, and Joining Forces with Haviland

18 snips
Jan 29, 2026
Travis Morrow, CEO of Modern Storage Media and trade-show organizer. Darby Bozeman, community manager at StoragePug running Storage Academy access. Tommy Nguyen, StoragePug educator shaping the new Academy and live webinars. Sue Haviland, founder of Haviland Storage Services partnering with Lighthouse. They discuss a new nationwide partnership, a curated education platform with live training, and a major East Coast trade show for operators.
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ADVICE

Use A Trusted Operator To Refresh Teams

  • Melissa will begin as Senior Operations Consultant and focus on training, audits, and improving existing properties.
  • Sue advises using Melissa to refresh training and let owners step back while keeping culture intact.
INSIGHT

Partnership, Not Replacement

  • Lighthouse Storage Solutions continues its existing services while adding third-party management through Haviland.
  • The partnership lets each brand keep core offerings while sharing operational expertise.
INSIGHT

Centralizing Curated Operational Education

  • Storage Academy centralizes curated operational education and a live webinar series to improve day-to-day management.
  • The goal is to help 10,000 operators run their businesses better with vetted content.
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