Minus One

From -1 to Meesho | Before the IPO | How Vidit Aatrey & Sanjeev Barnwal Built for Bharat

Dec 23, 2025
Vidit Aatrey, Co-founder and CEO of Meesho, shares his entrepreneurial journey through the challenges of building an e-commerce platform for Bharat. He discusses the importance of early team culture, innovative product experiments, and the pivot to social commerce that led to their success. Vidit also delves into the impact of Jio and COVID on user behavior, the significance of customer trust, and the exciting role of AI in enhancing their services. With insights on serving Indian consumers, he reflects on the lessons learned and future prospects for Meesho.
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ADVICE

Disrupt Yourself Before The Market Does

  • When external conditions change (Jio, pandemic), proactively re-evaluate product fit and pivot before competitors make you irrelevant.
  • Meesho shut WhatsApp commerce and became a consumer app once direct app buying rose.
ADVICE

Listen Or Die: Ritualize Field Time

  • Maintain daily rituals of going on the ground and publishing learnings so teams stay customer-connected.
  • Vidit insists leaders must ask teams what customers actually said or the project will likely fail.
INSIGHT

Trust Comes From Consistency

  • Trust is built by consistent good delivery and word-of-mouth, not shortcuts like celebrity ads.
  • Meesho enforces policies (returns, delisting low-quality sellers) to maintain consistency and earn trust.
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