Top Audiobooks HOW TO WIN FRIENDS & INFLUENCE PEOPLE (DALE CARNEGIE) - Listening books
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Jun 10, 2023 Dale Carnegie, author of 'How to Win Friends & Influence People', discusses the importance of interpersonal skills and the power of kindness and forgiveness. They talk about arousing an eager want in others, the significance of remembering names, and the value of being an attentive listener. They also explore the importance of making others feel important and avoiding arguments for better relationships. Other topics include admitting mistakes, the power of diplomacy and tact, negotiating, the power of a friendly approach, and the power of listening and sympathy in influencing others.
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Begin In A Friendly Way To Win Cooperation
- Begin difficult conversations with friendliness and praise to reduce resistance.
- John D. Rockefeller Jr used warm, respectful language to calm violent miners and win cooperation without coercion.
Get The Other Person Saying Yes Early
- Get initial yes responses to set a receptive mindset; chain small agreements toward your goal.
- Bank teller example: ask questions that are clearly in the customer's interest to secure cooperation.
Let People Talk Themselves Into Your Idea
- Let the other person talk; they often convince themselves.
- Sales and hiring examples: quiet listening turned prospects into buyers and candidates into hires.