Becker’s Healthcare Podcast

Driving Financial Discipline and Access at a Safety Net Health System with Adriana Herrera

Mar 21, 2026
Adriana L. Herrera, VP of Finance at Jackson Health System and CPA with 20+ years in healthcare finance, focuses on mission-driven, safety-net care. She discusses a multidisciplinary campaign to cut premium labor costs. She covers workforce strategy and training, navigating reimbursement pressures, expanding outpatient access, and directing care to the right setting to control costs.
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ANECDOTE

J35 Multidisciplinary Task Force Cut Premium Pay

  • Jackson launched J35, a multidisciplinary task force that cut premium pay from about $12M to $7M per month.
  • Finance led biweekly reviews with nursing, HR, and operations to target drivers and corrective actions, saving ~$5M monthly.
INSIGHT

Human Factors Drove Financial Savings

  • Cross-functional conversations revealed nonfinancial drivers like retention and internal training opportunities.
  • HR proposed retention strategies and nursing suggested upskilling entry-level staff into tech roles to reduce reliance on agency labor.
INSIGHT

Align Financial Discipline With Mission

  • Jackson must balance external reimbursement cuts with mission-driven investments by applying operational discipline.
  • Adriana highlights assessing financial impact of ACA changes, 340B pricing reforms, and targeting efficiency before cutting services.
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