In this episode, Heather Dunwoody, founder and principal of Hospitality in Bloom, shares how participatory experiences, community, and a strong sense of place create guest experiences people remember and return for. Drawing from her background across agencies, large brands, and hospitality, she explains why humans are starving for connection and how hospitality is uniquely positioned to deliver it. You’ll come away with a clearer perspective on how designing for connection builds stronger brands and more resilient hospitality businesses.

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Humans Are Starving for Connection. Hospitality Can Deliver It. - Heather Dunwoody