On this episode of Retention Chronicles we’re joined by Chuck Bowen, Founder & CEO of Mission Mercantile. Chuck tells Mariah about his professional career starting as an electrical engineer in the corporate world, why authenticity resonates so well, how to eliminate noise around you, customer retention, return on ad spend, calling your customers and rewarding with free gifts, be abundant in what you do, deciding what you want to be paid for any everything else you can give away, head-turning visuals, owning your supply chain to build trust with customers, making yourself accessible, and more!
Retention Chronicles