The Next CMO

People, Purpose, and Performance with Melissa Puls of Ivanti

7 snips
Nov 4, 2025
Melissa Puls, marketing executive and CMO/SVP at Ivanti, brings 30 years of people-first leadership. She champions business-to-human thinking, aligning marketing with customer success and renewals. Topics include AI-powered personalization and efficiency, lifecycle-driven growth metrics, hiring lean high-performers, and building trust through transparency and data.
Ask episode
AI Snips
Chapters
Transcript
Episode notes
ANECDOTE

Raised At The Knee Of A Marketer

  • Melissa Puls grew up with marketing influence from her mother, who was an early CMO at Kronos and reframed time clocks as time and attendance.
  • That early exposure taught Melissa marketing's power to reshape product meaning and company growth.
INSIGHT

Replace B2B With Business To Humans

  • Melissa argues B2B and B2C labels are outdated and we should think B2H: business to humans.
  • Buyers expect content tailored to their role and moment, not generic product jargon, and AI can personalize that experience.
ADVICE

Lead With Vision Initiatives And Metrics

  • Create a people-first leadership model with a clear vision, aligned initiatives, and a metrics-that-matter framework.
  • Hire diverse talent and never fear hiring your replacement to sharpen the team's capability and accountability.
Get the Snipd Podcast app to discover more snips from this episode
Get the app