Christopher Jones - Behind the Scenes of GTT’s Channel Reinvention

In this episode of Partnerships Unraveled, we sit down with Christopher Jones, National Vice President of Partner Channels at GTT, to unpack how he’s leading a bold transformation of the company’s indirect strategy. From restructuring roles to removing internal silos, Chris shares how GTT is redesigning everything around one principle: making it easier and more rewarding, for partners to do business.

We explore how GTT is building a channel model fit for complex, global enterprise customers, including:

• Why they redefined the role of channel sales directors to focus purely on partner relationships
• How a fully integrated customer success model eliminates channel conflict and accelerates deal velocity
• The surprisingly powerful role of compensation accuracy in earning partner trust
• How cross-functional buy-in, from product to finance, is enabling true partner-first execution
• Why being “boring and predictable” is GTT’s secret weapon for long-term partner loyalty

Chris brings deep experience from across the channel to reveal what it takes to build a scalable, sustainable partner motion that actually lives up to the hype.

If you're looking to scale your partner program with clarity, integrity, and speed - this one’s for you.

Connect with Christopher: https://www.linkedin.com/in/christopher-jones-47392b/

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