Transitioning From e-commerce to Crypto; From manager to Director w/ Rob McCal

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This week's guest is Rob McCall, Director of Fraud Prevention for Crypto exchange & trading platform, Uphold. Over the last 15 years, Rob has moved up the career ladder in fraud while also tackling fraud in several different areas including banking, e-commerce, and now crypto. There are so many great lessons & experiences Rob has had in his career & we're lucky he's sharing a few of those on today's episode including:

• How he first got started in online fraud prevention, and why having a diverse background of experiences has helped him in his current role as he built the fraud program for Uphold from the ground up
• What makes Uphold's business model unique, the overall fraud landscape, and some of the most common scams they see targeting their users; along with some of the ways they proactively work to prevent fraud on (and off) their platform
• The nuances and differences between being a manager and becoming a Director in the fraud space. What his philosophy & values are when leading people, and when communicating potential issues and successes with the rest of the business. Rob's employees go out of their way to rave about his management style, so he's a great person to learn this from!

To connect with Rob on LinkedIn (No solicitations please!):

https://www.linkedin.com/in/rob-mccall-884b8851/

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

Connect with her on LinkedIn

She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.