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Lit Books: "Always 2 Months Away From Shuttering"

Nov 25, 2025
Fong Minhan, co-founder of Lit Books, shares his journey from journalism to running a beloved independent bookstore in Malaysia. He discusses the challenges of starting a business, including cash flow struggles that kept them 'two months away from shuttering.' Minhan reveals how they adapted during the pandemic by shifting to e-commerce and delivering books manually. He also highlights the joy of curating unexpected titles for customers and shares recommendations of impactful reads, blending both fiction and nonfiction for book lovers.
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ADVICE

Inventory Is The Biggest Cost

  • Expect inventory to be the largest startup cost for a bookstore.
  • Budget generously because initial stock often leaves shelves looking sparse until replenished over years.
INSIGHT

Curation Creates Delight And Loyalty

  • Curation and surprise discovery created strong customer loyalty for Lit Books.
  • Minhan found joy when customers loved unknown authors and returned to thank him.
ANECDOTE

Early Obsessions With Process

  • Early operational worries included shelf aesthetics, reorder cadence, and customer greetings.
  • Many formal processes they created fell away over time, especially after the pandemic.
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