Future of HR “Why Performance Management Is Broken” with Edie Goldberg & Alan Colquitt, co-authors of “Performance Enablement: A New Model for Driving Organizational Performance.”
Mar 24, 2026
Alan Colquitt, HR author and advisor who rethinks performance systems. Edie Goldberg, HR strategist and firm founder focused on talent and effectiveness. They explore why old performance systems no longer fit modern work. They discuss how pay-focused reviews took over, the case for continuous coaching and team-based goals, and practical steps to redesign performance for today’s organizations.
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Managers Treat Performance Systems As Noise
- Alan observed managers often treat performance programs as noise and institutionalized pain.
- He argues there's a different story that can make people care about improving the process rather than just tolerating it.
Agency Theory Fails For Modern Knowledge Work
- Agency theory assumes employees are self‑serving rational actors who need monitoring and incentives.
- Decades of research show people aren't purely rational and modern knowledge work is motivated by factors beyond pay.
Team Goals Replace Individual Scorekeeping
- Modern work is team‑based so individual goals and incentives miss how value is created.
- Edward Jones moved from individual advisors to team goals and measured compensation at the team level to align behavior with client outcomes.
