AME: The Withering Gaze and the Obituaries

Alan balances the local charm of a family trip to the Henry Ford Museum with the heavy, often unspoken emotional realities of a "mom-and-pop" dental practice. After braving the Michigan winter to celebrate his son's 16th birthday, Alan dives into the complex feelings that arise when a long-time, difficult patient appears in the obituaries. He explores the "bell curve" of patient relationships—from the favorites who brighten the schedule to the "10%" whose withering gazes cause genuine dread. The episode serves as a candid call to action for dental professionals to embrace brave, blunt conversations and "Turkey Shoots" rather than waiting for the natural conclusion of a difficult professional relationship.

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