Victor is a freelancer based in Berlin doing solid project work—delivering results, getting paid, and then watching clients disappear into the void. No follow-up, no next project, just silence. He wants to know how to build real, lasting client relationships instead of one-and-done engagements. Preston and Austin Church, founder of Freelance Cake, break down why clients go quiet (hint: it's almost never about you), how to build an offboarding process that keeps doors open, and how to plant the seeds of a long-term relationship before you even send the final deliverable.
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