High Output Management Chapter 6
17 snips
Jan 1, 1970 Clear rules for meetings and who should decide are unpacked with lively examples. A three-stage decision model is laid out alongside tactics to prevent peer-group paralysis. Practical questions to settle before deciding are highlighted. Guidance is given on timing interventions, avoiding surprise vetoes, and getting people to speak up.
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Meetings Signal Organizational Health
- Regular process-oriented meetings should handle most issues, leaving only about 20% for ad hoc mission meetings.
- Spending over 25% of time in ad hoc meetings signals malorganization.
Middle Managers Bridge Two Powers
- Knowledge power and position power diverge in know-how businesses, making middle managers vital.
- Middle managers must link technical experts with authority to produce sound decisions.
Three-Stage Decision Model
- Use a three-stage decision model: free discussion, a clear decision, and full support for the outcome.
- Encourage open debate first, then frame the decision precisely, and require commitment to support it.
