More Than a Bank: How SBI Shapes India's Future | C S Setty X Dilip Asbe

In this special episode of Innovators Playground by NPCI, Mr. C S Setty, Chairman of State Bank of India, joins Dilip Asbe for a rare insider look at how SBI is reimagining banking at national scale, from village touchpoints to AI-driven risk systems and global ambitions.

Here’s what you’ll learn:

✅ High-Tech + High-Touch Banking - how SBI is fusing AI, predictive risk models, and YONO 2.0’s omni-channel experience with human trust

✅ Scaling India’s Financial Backbone - serving 520M+ customers through 1.6 lakh+ touchpoints and 140+ patented AI/ML models

✅ Driving Viksit Bharat 2047 - financing new-age sectors like semiconductors & green energy while powering financial inclusion

✅ Leading Through Complexity - lessons from steering India’s biggest bank across disruption, regulation, and global expansion

🎧 Listen now for a masterclass in building and leading the institution that moves India’s economy.

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