Ep 122: How Top 10% Practices Think, Lead, and Scale

What separates a good practice from a top 10% practice? In this episode with Brian Gallagher, PT, we unpack the mindset shifts, leadership frameworks, and operational discipline that consistently show up in the highest-performing clinics. This isn't about hacks, it's about how elite operators think.

Specifically, we discuss:

• The identity shift required to move from clinician to true business leader
• Why culture must be built intentionally, not accidentally
• The role of systems and accountability in sustainable growth
• How top practices approach hiring, retention, and performance standards
• The top few ways successful practices outsource to improve efficiency

If you're a practice owner (or aspire to be one), this conversation will challenge you to raise your standards – not just clinically, but strategically. As you'll learn from Brian, the top 10% don't get there by luck. They build differently.