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Pattern Recognition Beats Option Matrices
- Experts make fast, accurate decisions by recognizing patterns built from experience.
- They mentally simulate a single option to judge it rather than comparing many alternatives.
Heuristics Are Valuable In The Wild
- Lab studies show heuristics can mislead, but they ignore heuristics' huge real-world value.
- Neither blind trust in intuition nor blind trust in analysis is sensible; balance is required.
Use Experts To Speed Up Learning
- Accelerate expertise by having experienced workers coach juniors and expose tacit knowledge.
- Use simulated scenarios with expert rationales so trainees compare and learn without experts present.