The CTO Playbook

86: Why Communication Is Now a Core Skill for CTOs and Senior Engineering Leaders

Mar 10, 2026
Kathleen Lucente, founder and CEO of Red Fan Communications and former IBM Research PR lead, helps technical leaders become trusted public authorities. She talks about why CTOs must think like business leaders and learn finance language. Short takes cover building C-suite trust, monitoring competitor visibility, and creating a scalable bench of technical communicators.
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INSIGHT

CTOs Are Business Leaders First

  • CTOs must see themselves as business leaders who speak the language of finance to gain credibility in the boardroom.
  • Kathleen Lucente stresses building relationships with CFO, CMO, CEO and head of sales to translate technology value into financial terms.
ADVICE

Track Competitor Visibility Regularly

  • Monitor competitors' public visibility and opinions so you can highlight differentiated viewpoints strategically.
  • Kathleen recommends tracking competitors' media, speaking engagements and points of view to carve out thought leadership opportunities.
ANECDOTE

From EDN Journalist To Tech PR

  • Kathleen started as a high-tech journalist at EDN which taught her how to pull technical stories out of engineers.
  • That early experience led to PR work where she learned to craft messages engineers wanted journalists to write about.
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