Smart Talks with IBM IBM CEO Arvind Krishna: Creating Smarter Business with AI and Quantum
Oct 28, 2025
In a captivating conversation, Arvind Krishna, IBM's Chairman and CEO, shares insights rooted in his research and engineering background. He discusses the transformative power of AI and the imminent potential of quantum computing, drawing parallels to past technology predictions. Krishna explains why businesses should explore practical AI applications now, especially in customer service and productivity. He also highlights the importance of engaging with quantum technology early to avoid being left behind in a rapidly evolving landscape.
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Quantum Is At An Early Inflection
- Quantum computing today resembles GPUs for AI in 2015: early but promising.
- Early adopters who learn quantum now will be positioned to exploit breakthroughs later.
Enterprise-First AI Strategy
- IBM focuses on enterprise-specific, efficient AI models tailored to domain knowledge rather than oversized consumer LLMs.
- Smaller, tuned models avoid unnecessary compute, data, and copyright issues for enterprises.
Why LLMs Hallucinate
- Larger LLMs can hallucinate because reward functions optimize for satisfying answers, not factual truth.
- Krishna likens this to a clever student who confidently 'bullshits' when uncertain.
