Tech Glitches, Our Email Jingle & Blind Fingers

WhatsApp’s latest update caused a major accessibility glitch—but is the fix already here? Steven and Shaun dive into this bug affecting VoiceOver users, share hilarious tales of jingle backlash, and offer more early impressions of the WeWALK smart cane. Plus: why accessible TVs still frustrate blind users, and how a community member finds strength through her guide dog and Double Tap.

This episode is supported by Pneuma Solutions. Creators of accessible tools like Remote Incident Manager and Scribe. Get $20 off with code dt20 at https://pneumasolutions.com/ and enter to win a free subscription at doubletaponair.com/subscribe!

In this heartfelt and informative episode, Steven Scott and Shaun Preece kick off with a surprisingly passionate listener outcry over the missing email jingle. From there, they cover a wide range of accessibility topics, starting with Steven's discovery of a frustrating WhatsApp bug that made it nearly impossible to send voice messages with VoiceOver. They explain how Meta’s accessibility team responded—and why some feedback is still being overlooked.

Steven also shares his first impressions of the WeWALK smart cane, covering battery life, tactile feedback, and how it performs when the tech is off. Listener emails prompt a deeper discussion on cane ergonomics, obstacle detection, and the potential for future app integrations like Soundscape.

Later, listener Darren shares news of a new low-cost USB player from Synapptic that remembers track positions—something many other devices fail to do—and highlight the ongoing demand for simple, accessible media playback. The episode wraps with updates on smart TVs, why accessible interfaces still lag behind, and a moving listener email from Katie, who reflects on long COVID, the comfort of her guide dog Princess, and her love for the show.

Chapters
00:00 - Introduction
00:33 - Steven gets hate mail but why?
02:48 - Gossip about Mr F!
07:01 - Google to hold event on August 20th
09:44 - More WeWalk thoughts and user error
18:32 - Issues with WhatsApp on iOS
29:30 - Sponsor: Pneuma Solutions
30:54 - Subscribe to our newsletter
31:52 - Get in touch with Double Tap
33:57 - Listener Katie sends in a thoughtful and emotional message
40:56 - Listener Darren updates us on new Synapptic USB Book Player and more
46:49 - Listener Yusuf shares his thoughts on accessible TVs

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About Double Tap

Hosted by the insightful duo, Steven Scott and Shaun Preece, Double Tap is a treasure trove of information for anyone who's blind or partially sighted and has a passion for tech. Steven and Shaun not only demystify tech, but they also regularly feature interviews and welcome guests from the community, fostering an interactive and engaging environment. Tune in every day of the week, and you'll discover how technology can seamlessly integrate into your life, enhancing daily tasks and experiences, even if your sight is limited.

"Double Tap" is a registered trademark of Double Tap Productions Inc.

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