It's a Pleasure With CuzzinJustin

Justin's first solo episode. From Mexico.

Part one: The levels of customer service—support, client services, success, excellence. Customer excellence means showing up with "it's a pleasure" no matter what. Because everyone is always either buying or selling something.

Part two: Mike told Justin to stop recording episodes he never publishes. Just ship it. The people who love you will support you. The people who don't don't matter.

Topics covered:

• The evolution from customer service to customer excellence
• Why "it's a pleasure" is more than just words
• Being a trusted advisor vs providing service
• Everyone is always buying or selling
• Why you should ship instead of letting fear hold you back
• Finding invincibility in the love around you

Ship it. Say it's a pleasure. Mean it.

────────────────────────────────LISTEN ON ALL PLATFORMSSpotify: https://open.spotify.com/show/1V4SjmlnG2sntDnck8UrGWApple: https://podcasts.apple.com/us/podcast/strictly-from-nowhere-a-podcast-experiment-by-cause/id1804380172iHeart: https://www.iheart.com/podcast/269-strictly-from-nowhere-a-po-315649122/YouTube: https://www.youtube.com/channel/UCWAstEyCK6YsKVTTRsQr37w

SUPPORT: http://patreon.com/StrictlyFromNowhereWEBSITE: https://strictlyfromnowhere.com

────────────────────────────────JUSTIN ABRAMS | @cuzzinjustinLinkedIn: https://www.linkedin.com/in/cuzzinjustin/Instagram: https://www.instagram.com/cuzzinjustin/X: https://x.com/cuzzinjustinWebsite: https://www.cuzzinjustin.com

MIKE RISPOLI | @mike_rispoli_ctoLinkedIn: https://www.linkedin.com/in/michael-rispoli-cto/Instagram: https://www.instagram.com/mike_rispoli_cto/Website: https://michaelrispoli.com/

CAUSE OF A KIND | @causeofakindWebsite: https://www.causeofakind.comLinkedIn: https://www.linkedin.com/company/cause-of-a-kindNewsletter: http://eepurl.com/gcc-yj

────────────────────────────────COMMUNITYLong Island Technologists: https://www.longislandtechnologists.comFin Forecasting: https://www.finforecasting.com

────────────────────────────────Brought to you by Cause of a KindSoftware development and startup studio from Long Island, NY

Stand up. Show up. Build.