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How to Change Behaviour at Work

18 snips
Mar 3, 2026
They unpack a four-step model for changing workplace behaviour using clear targets, timely nudges, simple tests, and measurable outcomes. Real team scenarios include cutting meeting interruptions and pushing important work over easy tasks. Practical intervention ideas such as pre-meeting reminders, time-blocking, and quick experiments crop up throughout.
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ADVICE

Target One Specific Behaviour

  • Target a single specific behaviour rather than a broad outcome to make change practical and testable.
  • Helen shows 'reduce interruptions in meetings' as a focused target instead of the vague goal of 'more inclusion'.
INSIGHT

Make A Testable Theory Of Change

  • A clear theory of change is your hypothesis for how the intervention causes behaviour to change.
  • Sarah suggests listing intervention ideas and barriers (e.g., senior people interrupting) to sharpen that hypothesis.
ADVICE

Time Interventions At The Moment Of Action

  • Put reminders as close as possible to the behaviour moment to increase uptake.
  • Sarah recommends a pre-meeting reminder or starting meetings with “we're experimenting with no interruption meetings.”
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