Computer Says Maybe Unlearning in the AI Era w/ Nabiha Syed at Mozilla Foundation
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Oct 31, 2025 Nabiha Syed, Executive Director of the Mozilla Foundation and former media lawyer, discusses redefining tech for the AI era. She emphasizes the need for building human-centered technology and critiques the obsession with scale. Nabiha shares her vision for an inclusive MozFest, focusing on unlearning and diverse perspectives. She discusses the importance of community-driven tech, the role of no-code tools in empowering users, and the idea that joy should be central to tech experiences. This engaging conversation covers both the challenges and opportunities within today's technology landscape.
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Scale Isn’t The Only Success Metric
- Syed argues that chasing hyperscale incentivizes harmful dark patterns and manipulation.
- Building 'in between' alternatives can break the binary of tech utopianism vs. critique.
Test Widely Before Public Launches
- Ask who else might foresee harms and involve domain experts and diverse testers before mass rollout.
- Use open, collaborative red-teaming and global testing instead of YOLO public launches.
Readiness Over Hype For Nonprofits
- Many nonprofits rushed to adopt AI tools out of FOMO without readiness assessments.
- Syed recommends diagnosing organizational problems before applying new technology.