Liz Devine Hewson, CPC and Mark Lund, M.D., CPC are Co-Founders and Principals of Twin Lights Consulting. Their firm helps companies create authentic communication across the chasm dividing the generations at work. They provide a clear path to authentic communication, developing trust, creating commitment, which leads to improved employee engagement for all ages. In this episode, Audrey, Lee, Liz and Mark discuss:· - What year the number of millennials in the workforce will equal 75% - it's sooner than you might think

- Effectively communicating with different generations to boost profits

- Why most people listen to respond—How to get them to LISTEN to understand

- Identifying and leveraging what generations have to offer each other in the workplace

“It’s like trying to play chess with chess pieces on all four sides. Then adding two or three different levels to that in order to play. So we believe that we can construct, through simple understanding of human psychology, ways that we can bring a change." – Mark Lund, M.D. Join hosts Audrey Strong and C. Lee Smith every week as they dive into the aspects and concepts of good business management. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change far beyond sales. Connect with Liz Devine Hewson and Dr. Mark Lund twinlightsconsulting.com www.linkedin.com/in/lizdevinehewson www.linkedin.com/in/marklundmd Connect with the hosts of Manage Smarter: · Website: ManageSmarter.com · Twitter: https://twitter.com/tallmediamaven, https://twitter.com/cleesmith· LinkedIn: Audrey Strong · LinkedIn: C. Lee Smith Connect with SalesFuel: · Website: http://salesfuel.com/ · Twitter: @SalesFuel · Facebook: https://www.facebook.com/salesfuel/

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