The Healthtech Podcast #378 Should AI Be Trusted in Medicine? A Philosophical Exploration with George Murgatroyd from Medtronic
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Dec 10, 2024 George Murgatroyd, VP of Digital Technologies at Medtronic, shares insights from over 20 years in the NHS. He discusses the intersection of philosophy and technology, particularly the ethical implications of AI in healthcare. Murgatroyd highlights the need for modern systems to combat workplace morale issues, linking them to patient care quality. He also addresses the challenges junior doctors face with evolving tech and emphasizes the potential of digital innovations to transform patient experiences. A blend of expertise and optimism shapes this engaging discussion.
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AI Raises Deep Ethical Questions
- George warns AI development in healthcare forces philosophical choices about data, access and augmentation.
- He urges teams to include clinicians and ethicists early to avoid 'bull in a china shop' rollouts.
AI’s Limitations On Empathy
- James argues AI delivers synthetic cognitive empathy but lacks emotional and motivational empathy.
- Deploying AI at points of human suffering risks lowering care standards if used for cost reasons.
Surgeons Lose Hours To Poor Tech
- Surveys of surgeons in UK and US show ~4 hours/week wasted due to poor technology.
- That compounds to millions of professional hours lost annually and large efficiency gains are possible.
