Bothsides Podcast EP 133 | Gavin Rubinstein - TRG
9 snips
Oct 12, 2025 
Gavin Rubinstein, an accomplished Sydney real estate agent and founder of The Rubenstein Group, shares insights from his 18-year career. He highlights the three key traits that distinguish top agents, the importance of energy management over time management, and how attention to small details earns client trust. Gavin emphasizes the value of authenticity and persistence, revealing how he builds a successful business while enjoying work. He encourages newcomers to focus on experiences and relationships, viewing challenges as lessons on the path to growth.
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Mentor Taught Putting Vendor First
- Gavin described losing an inbound offer to a walk-in buyer who made a higher on-the-spot bid.
- His mentor told him "your vendor pays your fee," which clarified putting the vendor's best interest first.
Overcommunicate And Explain Price Bands
- Communicate constantly and honestly with vendors, giving written weekly reports and phone updates.
- Break price into bottom, feed, and premium to guide vendor decisions and avoid costly surprises.
Small Details Signal Competence
- Obsession over small details signals competence and builds client confidence.
- Sloppiness on small items creates doubt that cascades into bigger trust issues.
