Every business has at least one customer who makes team members want to throw in the towel. Whether that customer is constantly complaining about results or making impossible demands, you and your staff dread dealing with them, and a dynamic like that can really put a dent in morale. Instead of griping about this customer behind closed doors — or worse, refusing to work with them at all -- be the bigger person and try to get to the root of this person's issue.
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