
Life Matters - Full program podcast A national hotline for witnesses to war and talking teens through spirituality
Mar 16, 2026
Dr Paul Harrison, consumer behaviour scholar exploring why people prize human-made creativity over AI. Maggie Dent, parenting expert on adolescent development and calm, curious responses. Jackie Bailey, non-religious pastoral carer navigating a teen’s turn to Christianity. Fida Al-Haddad, bicultural support officer offering culturally safe hotline listening. Jorge Arosh, CEO leading a national hotline for people affected by war. They discuss hotline care, teen spirituality, and valuing human creativity.
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Prioritise Staff Debriefing And Support
- Protect staff wellbeing with debriefing, employee assistance and managerial support to handle vicarious trauma.
- Fida and Theda describe internal debriefs, counselling access and peer sharing as essential safeguards.
Mainstream Services Refer For Cultural Lived Experience
- Mainstream mental health services refer clients to Witness to War when cultural understanding or lived experience is needed.
- Fida recounts a Queensland mental health service calling jointly to access STARTTS' lived-experience support.
Call The Free Multilingual Hotline If Distressed
- If you're unsure about calling, reach out: the Witness to War hotline is free, confidential, language-matched and open weekdays.
- Fida shares the number 1800 1800 and hours 9am–8pm AEDST for phone and text support.

