The Game with Alex Hormozi

How to Scale an E-Commerce Business Past the $10M Wall | Ep 962

Apr 16, 2026
Samantha Harrison, an Australian salon owner who runs a wholesale hair extension business and is exploring a SaaS pivot. She discusses scaling past growth plateaus, when to focus on one defensible product, hiring vs buying sales talent, outsourcing logistics, and realistic SaaS tradeoffs. Short, tactical conversations on improving margins and making the business more sellable.
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ADVICE

Spend To Find Scalable Keywords

  • Test broadly on keywords and be willing to burn cash to discover high-performing search terms.
  • Alex recommends spending ~$200k–$300k to find a few keywords you can scale to $100k/month and 5x revenue.
ADVICE

Use Bridge Pages To Access Colder Traffic

  • Expand into broader-awareness keywords with advertorial bridge pages to access much cheaper, larger click pools.
  • Use advertorials to take users from problem/solution awareness to product-aware sales pages at lower CPCs.
ADVICE

Spin Up Contractors For Launch Surges

  • Use contractor benches for burst needs instead of hiring full-time for one-off work.
  • Alex described spinning up 15 contract editors for a launch and one QA instead of hiring permanent staff.
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