The Generalist

AI Agents Are Here: What They Can Already Do—and What’s Next (Stanislas Polu & Harrison Chase)

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Jul 29, 2025
Stanislas Polu, CEO of Dust and former OpenAI researcher, and Harrison Chase, CEO of LangChain, discuss the transformative future of AI agents. They reflect on the evolution of AI since the pre-ChatGPT days and the challenges of building reliable systems in the “fog of AI.” Expect insights on high-leverage use cases in various sectors, the difference between AI workflows and true agents, and the vital role of adaptability and simplicity in user adoption. They also explore strategies for startups to find their footing in a rapidly changing landscape.
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INSIGHT

Agents Automate Tedious Tasks

  • Agents excel at repetitive, high-volume tasks no human would do, like logging sales call insights across documentation.
  • This opens entirely new uses by automating tedious work in enterprises.
ANECDOTE

LangChain’s Internal Agent Uses

  • Harrison Chase uses an agent internally to monitor emails, draft responses, and flag important messages.
  • They also deploy agents for customer support, coding assistance, marketing, and research internally.
INSIGHT

Ambient Agents as Event Listeners

  • Ambient agents listen to event streams and act proactively rather than waiting for human prompts.
  • These agents remain human-in-the-loop for safety but begin to operate asynchronously in the background.
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