How Leaders Lead with David Novak

#188: Steve Squeri, Chairman and CEO of AMEX – Make self-reflection a habit

12 snips
May 23, 2024
Steve Squeri, Chairman and CEO of American Express, shares insights on self-reflection in leadership. Topics include strategies for hybrid working, key questions for new roles, avoiding managerial mistakes, and the power of staying composed. Learn how self-reflection can drive growth and leadership skills.
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ADVICE

Emotional Balance in Leadership

  • Maintain an even keel as a leader, avoiding extreme highs and lows.
  • This balanced approach enables focus and problem-solving during challenges.
ANECDOTE

Volunteering for Y2K

  • Steve Squeri volunteered for the Y2K project despite risks, demonstrating his commitment.
  • This opportunity provided valuable exposure and set him up for future success.
INSIGHT

Serving the Company

  • Being chosen as CEO internally after 32 years was an honor and a huge responsibility.
  • Leading a company like American Express means serving the company, not the other way around.
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