#PTonICE Podcast Episode 1983: Leveraging Technology to Tame the Chaos
Mar 26, 2026
Dr. Alan Fredendall, COO with military discipline turned healthcare ops leader. He walks through calendar and time-blocking foundations. He covers email workflows, task platforms like Asana and Notion, clinic apps and consolidation, automations with ManyChat, and async tools like Loom. Practical tech tactics to organize teams and scale care.
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Calendar Sharing Can Reveal Personal Plans
- Shared calendars can create awkward personal transparency if not managed carefully.
- Alan told a story where a colleague texted asking him not to put personal events on shared calendar because it sent alerts to others.
Block Time For Hard Tasks
- Block dedicated time for focused tasks instead of squeezing them between patients or meetings.
- Alan blocked three hours to call Kentucky unemployment and stayed on hold 2h16m, avoiding wasted fragmented attempts.
Use Email Scheduling To Match Your Work Blocks
- Use Gmail/Google Workspace plus plugins (Boomerang) to schedule and "boomerang" emails back into your inbox aligned with your blocked work time.
- Alan boomerangs emails and even sends emails-to-self so they reappear at the start of a planned work block.