Bloomberg Businessweek Angi CEO Jeff Kip & Sally Beauty CEO Denise Paulonis on Earnings
May 11, 2026
Amara Omeokwe, Bloomberg Fed reporter, explains Jerome Powell’s defense of central bank independence. Denise Paulonis, CEO of Sally Beauty, talks consumer pressure, e-commerce growth, TikTok strategies and value-oriented merchandising. Jeff Kipp, CEO of Angi, outlines an AI-driven platform rebuild, product changes for pros and homeowners, and the company’s roadmap after a tough earnings reaction.
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Angie’s AI First Platform Rewrite
- Angie is rebuilding its platform with AI-first coding to double speed to market and improve homeowner-pro matching.
- Jeff Kipp plans a year to launch a new homeowner UX, pro tools (NG Pro), and first agent set to boost wins and NPS.
Fund Platform Change Internally Not With Big Hires
- Fund the platform transition internally without materially increasing headcount and while accepting opportunity costs.
- Jeff Kipp says they’ll add token AI software costs but not massive hires and will pause granular revenue guidance for a year.
Quality Over Volume Lifted Angie’s Experience Metrics
- Angie deliberately sacrificed lower-quality revenue to improve experience, raising NPS by ~30 points and reducing pro churn 30%.
- The company shrank top-line but claims a stronger acquisition machine and largest pro network remain intact.