How the 211 hotline fails homeless people — and leaves volunteers to pick up the slack
Mar 22, 2022
22:08
forum Ask episode
view_agenda Chapters
auto_awesome Transcript
info_circle Episode notes
Major St. Louis hospitals rely on one volunteer to place discharged patients who need shelter — instead of United Way’s 211. The hospital has called Nicole Warrington 400 times in the past year. She explains how the unpaid role has affected her life and what local officials need to do to fix the problem.