With great power comes great respomsibility. This quote tells us all we need to know about how we treat team members and how we should engage, but are we rewarding the wrong things? Are we punishing teams for things that fall outside of their control? How do we know when we should apply pressure and when we should lay off? This 2 part series will allow us to explore with V. Lee Henson what happens when we reward the correct behaviors and press to remove the bad ones..
