AI was supposed to take the grunt work off our plates. Instead, many teams are spending their time checking, correcting, and translating AI output back into the flow of work. In this episode, Jon Lexa, VP of GTM and Operations at Sana, joins Callie Kemmer, Senior Director of AI Strategy, Growth, and Operations at Workday, to examine why enterprise AI still struggles at the last mile—and what it will take to move from impressive output to work that businesses can actually trust and act on.
