TCF503: The Long & Short of It - Awkward Convos

Don't let a blow-up get in your face. Get in front of it. It’s a problem. Call it out! Tim and Greg discuss the awkwardness of explaining to clients why the pricing is incorrect after quoting a job and later realizing that you overlooked certain things.

 

In this episode, we talk about… 

• What happens when you submit a price to somebody and later realize that you forgot to include certain things in the pricing
• What Tim did when he was in a similar situation
• Having a conversation with the client and being transparent about the situation
• Customers are obligated to help if you ask them for help.

 

Resources: 

 

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