Cheryl Gray studies unhelpful help, which refers to those times when a supervisor or coworker does something that others perceive as being intended as helpful but actually is unhelpful or even harmful. In this episode, Cheryl joined us to discuss unhelpful help, and we explore:
- What is unhelpful help and why does it matter
- Cutting-edge emerging research on unhelpful help
- Implications for people, leaders, and organizations
Links and Other Information
Gray, C. E., Spector, P. E., Lacey, K. N., Young, B. G., Jacobsen, S. T., & Taylor, M. R. (2020). Helping may be Harming: Unintended negative consequences of providing social support. Work & Stress, 34(4), 359-385. Click here
Paul Spector's blog post on unhelpful help
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