How Our Teams Keep Agents Productive At Scale [SUMMIT]

6 snips

Jun 3, 2025

Emily Smith and Gio Sanjonesi share insights into leading their real estate teams, with Emily managing a 60-agent crew and Gio guiding a 30-agent squad. They discuss unique pod structures that enhance productivity, revealing how their previous careers impact their current roles. Technology plays a vital role, with tools like Follow Up Boss and REW CRM in use. They emphasize the importance of effective communication, assessing agent needs, and fostering a supportive team culture. Tune in for gems on recruitment and onboarding coming up next!

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INSIGHT

Hire Independent Partners, Not Micromanage

Emily prioritizes hiring capable people who operate independently so leadership can scale oversight.
She balances touchpoints for staff with empowering them to run their roles without daily supervision.

ADVICE

Prioritize Continuous Learning

Be a consistent learner and encourage agents to stay curious about the business and tools.
Gio frames it as "be the best SOB you can possibly be" meaning be the best student of the business.

INSIGHT

One Brand, Unified Reputation

Both teams require agents to adopt the single team brand rather than running independent personal brands.
This alignment preserves reputation and amplifies the group's marketing power.

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Welcome to our first-ever, six-episode Summit Series. Here in this second episode, we host two operations leaders in one conversation:
- Emily Smith, Chief Operating Officer for Wemert Group Realty
- Gio Sanginesi, Agent Partner who's also served as VP of Growth for Pozek Group

The Summit Series a new format that has an element of our Inside The Team series, but features multiple guests in each episode - with 10 total guests.

In this conversation, Gio and Emily share with us the similar and different ways they work to keep their 30-agent and 60-agent teams (respectively) productive. Pod structure, tools and technology, transaction coordination - each shares what’s powering their organizations in unique and specific ways.

Watch or listen to this Summit Series episode for insights into:
- The “pre-real-estate version” of themselves - from corporate leadership to resourceful entrepreneurship
- What their role is and how they plug into the organization, including who they connect with daily, weekly, and as-needed
- The two very distinct ways they run a pod structure and how it helps the agents and the organization
- Other key similarities and differences in roles and structure of the team
- Fundamental pieces of the technology that powers Wemert Group Realty and Pozek Group
- Where they find transaction coordinators and how they hire and task them

Still ahead: an end-to-end walkthrough of agent recruiting, onboarding, and retention with these two leaders, plus two conversations with four real estate agents, and another conversation with four team leaders!

We recorded these episodes at The Creator House, a studio in Orlando created and run by our friends at Sweet Fish Media.

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Follow our Summit Series guests:
- Emily Smith https://www.instagram.com/emily_t_smith/
- Gio Sanginesi https://www.instagram.com/gio407realtor/

Follow Real Estate Team OS:
- https://www.realestateteamos.com
- https://linktr.ee/realestateteamos
- https://www.instagram.com/realestateteamos/